Last updated: March 8, 2023
Thank you for participating in the Pet Shop Pen Pals website. This site is geared toward Children less than 13 years of age and their Parents/Legal Guardians. Protecting Children and respecting adults is our utmost priority and the Company only obtains basic participation information from the Parents/Legal Guardians to facilitate the Service. A Parent/Legal Guardian is required for a Child/Children to participate. We do not collect personal information from Children.
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of You and Your Child/Children information when Your and Your Child's/Children's use the Service and tells You about Your privacy rights and how the law protects You and Your Child/Children.
By using the Service, You and Your Child/Children agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You and Your Child/Children to access our Service or parts of Our Service.
Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in the State of California.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Dream Chaser Enterprises, LP, 125 Davenport Road, Kennett Square, PA 19348.
Consumer, for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
Cookies are small files that are placed on Your and Your Child's/Children's computer, mobile device or any other device by a website, containing the details of Your and Your Child's/Children's browsing history on that website among its many uses.
Country refers to: Pennsylvania, United States
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
Personal Data is any information that relates to an identified or identifiable individual.
For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You and Your Child/Children.
Sale, for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's personal information to another business or a third party for monetary or other valuable consideration.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Pet Shop Pen Pals, accessible from [www.petshoppenpals.com] (www.petshoppenpals.com) (https://petshoppenpals.com)
You (Parent/Legal Guardian) and Your Child/Children means the individuals accessing or using the Service, or the Company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Participation requires a Parent/Legal Guardian, 18 years of age or older, to enroll their Child/Children to participate. Upon initial parent enrollment, a Parent Approval Email will be sent to your email address and requires that you confirm your Child/Children participation. Participation is available to United States residents and must be residing in the United States as well. Participation of non United States residents is strictly prohibited.
We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a Parent/Guardian and You are aware that Your child/children has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of Parental consent, We will take steps to remove that information from Our servers.
As part of each Child's/Children's participation, We require that the Child's/Children's Parent/Legal Guardian sign them up for Participation to Our Service. You will be required to provide consent on behalf of Your Child/Children via credit card payment and additional secondary personal permission via personal email Account Activation. You will then receive an additional notification of Your permission, along with the ability to request the removal of any information about Your Child/Children, You deem necessary.
At any time, You may restrict and/or request any information about Your Child/Children be removed by contacting Us by using the contact information below.
When You Sign Up Your Child/Children for a Participation(s), we ask that You provide the following information:
• We ask You to provide Your email address as Your username in order to receive pertinent emails to approve Your Child’s/Children’s participation, to login with, to monitor Your Child’s/Children’s progress, to receive renewal emails when Your Child’s/Children’s membership is expiring, and to update You with any changes in the Service.
• We ask You to create a password to go along with Your username (email address). Your username and password will allow You to access Your personal administration area that coincides with Your Child/Children. All passwords on the Service are encrypted. In the event a password is forgotten, a new encrypted one is generated by the server/system. The Company does not have the ability to determine any created passwords for You and Your Child/Children.
• We ask You for Your Child’s/Children’s first name only so that each letter can be personalized to Your Child/Children. Your Child’s/Children’s first name will be stored on the Company server.
• We ask You to create a unique username and password for Your Child/Children to login with. This unique username and password combination will ensure Your Child/Children access to their own private letterbox with their personalized letters. Your Child’s/Children’s username and encrypted password will be stored on the Company server. The Company does not have the ability to determine Your Child’s/Children’s password. In the event their password is forgotten, You must login to Your personal area and reset Your Child’s/Children’s password.
• We ask You for Your Child’s/Children’s birth month and day, not year. This allows the Company's server to place a special Birthday Letter in Your Child's/Children's letterbox on their actual birthday. Your Child's/Children's birth month and day will be stored on the Company server.
• We allow You and Your Child/Children to submit a picture of their pet in the Cool Pets Theatre area. Each picture is added to the overall submissions and can be viewed by all participants. All pictures are approved by the Company prior to being displayed to other Service users. Pictures cannot include any people in them.
• We allow You and Your Child/Children to write back to the pets via the Write to Us area within the Service. Company keeps each submission. However, The Company does not have any idea of who submitted the response. Submissions are stored on the Company's server.
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your and Your Child's/Children's Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You and Your Child/Children visit, the time and date of Your and Your Child's/Children's visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You and Your Child/Children access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You and Your Child/Children use, Your and Your Child's/Children's mobile device unique ID, the IP address of Your and Your Child's/Children's mobile device, Your and Your Child's/Children' mobile operating system, the type of mobile Internet browser You and Your Child/Children use, unique device identifiers and other diagnostic data.
We may also collect information that Your and Your Child's/Children's browser sends whenever You and Your Child/Children visit our Service or when You and Your Child/Children access the Service by or through a mobile device.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The Company does not sell, rent, or share any collected information with anyone, other than to comply with a legal process and is required by law. We may disclose information to respond to subpoenas, court orders, legal processes, law enforcement requests, legal claims and/or government inquiries.
The technologies We use may include:
Cookies or Browser Cookies. A cookie is a small file placed on Your and Your Child's/Children's Device. You and Your Child/Children can instruct Your and Your Child's/Children's browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You and Your Child/Children do not accept Cookies, You and Your Child/Children may not be able to use some parts of our Service. Unless you have adjusted Your and Your Child's/Children's browser setting so that it will refuse Cookies, our Service may use Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your and Your Child's/Children's personal computer or mobile device when You and Your Child/Children go offline, while Session Cookies are deleted as soon as You and Your Child/Children close Your and Your Child's/Children's web browser. You and Your Child/Children can learn more about cookies here: All About Cookies by TermsFeed.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You and Child/Children with services available through the Website and to enable You and Your Child/Children to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You and Your Child/Children have asked for cannot be provided, and We only use these Cookies to provide You and Your Child/Children with those services.
Tracking and Performance Cookies
Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify You and Your Child/Children as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device You and Your Child/Children use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.
The Company may use Personal Data for the following purposes:
To provide and maintain Our Service, including to monitor the usage of Our Service.
To manage Your and Your Child's/Children's Account: To manage Your and Your Child's/Children's registration as a user of the Service. The Personal Data You provide can give You and Your Child/Children access to different functionalities of the Service that are available to You and Your Child/Children as a registered user.
For the performance of a contract: The development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with renewal opportunities, general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your and Your Child's/Children's information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your and Your Child's/Children's information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and Your and Your Child's/Children's experience.
We may share Your personal information in the following situations:
The Company will retain Your and Your Child's/Children Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your and Your Child's/Children's Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain Your and Your Child's/Children's data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your and Your Child's/Children's information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. The Service is operated and managed on servers located within the United States. It means that this information may be transferred to — and maintained on — computers located outside of Your state. The data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
If the Company is involved in a merger, acquisition or asset sale, Your and Your Child's/Children's Personal Data may be transferred. We will provide notice before Your and Your Child's/Children's Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your and Your Child's/Children's Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your and Your Child's/Children's Personal Data in the good faith belief that such action is necessary to:
The security of Your and Your Child's/Children's Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your and Your Child's/Children's Personal Data, We cannot guarantee its absolute security.
The Service Providers We use may have access to Your and Your Child's/Children's Personal Data. These third-party vendors collect, store, use, process and transfer information about Your and Your Child's/Children's activity on Our Service in accordance with their Privacy Policies.
We may use third-party Service providers to monitor and analyze the use of Our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of Our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.
Mailchimp
Mailchimp is an email marketing sending service provided by The Rocket Science Group, LLC.
For more information on the privacy practices of Mailchimp, please visit their Privacy Policy: https://mailchimp.com/legal/privacy/
The Company inquired with Mail Chimp, and The Company was told by Mail Chimp they do not share, store, and/or track any of Your personal data.
We may provide paid products and/or services within the Service. In all instances, we use Stripe for services/goods payment processing (e.g. payment processors).
We do not collect or store Your credit card details. That information is provided directly to Stripe, our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
Stripe
Their Privacy Policy can be viewed at https://stripe.com/us/privacy
This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months.
Please note that the categories and examples provided in the list below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact collected by Us, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if You provided such personal information directly to Us.
Category A: Identifiers.
Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, username name, or other similar identifiers.
Collected: Yes.
Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
Collected: No.
Category C: Protected classification characteristics under California or federal law.
Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Collected: No.
Category D: Commercial information.
Examples: Records and history of products or services purchased or considered.
Collected: No.
Category E: Biometric information.
Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
Collected: No.
Category F: Internet or other similar network activity.
Examples: Interaction with Our Service or advertisement.
Collected: Yes.
Category G: Geolocation data.
Examples: Approximate physical location.
Collected: No.
Category H: Sensory data.
Examples: Audio, electronic, visual, thermal, olfactory, or similar information.
Collected: No.
Category I: Professional or employment-related information.
Examples: Current or past job history or performance evaluations.
Collected: No.
Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
Collected: No.
Category K: Inferences drawn from other personal information.
Examples: Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Collected: No.
Under CCPA, personal information does not include:
We obtain the categories of personal information listed above from the following categories of sources:
We may use or disclose personal information We collect for "business purposes" or "commercial purposes" (as defined under the CCPA), which may include the following examples:
Please note that the examples provided above are illustrative and not intended to be exhaustive. For more details on how We use this information, please refer to the "Use of Your Personal Data" section.
If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes We will update this Privacy Policy.
We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes:
Please note that the categories listed above are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact disclosed, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed.
When We disclose personal information for a business purpose or a commercial purpose, We enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
We will NOT sell or rent any of Your and Your Child's/Children's personal information to any third party share, As defined in the CCPA, "sell" and "sale" mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's personal information by the business to a third party for valuable consideration.
We will NOT and have NOT sold in the last twelve (12) months the following categories of personal information:
We may share Your personal information identified in the above categories with the following categories of third parties:
We do not knowingly collect personal information from minors under the age of 16 through Our Service.
The CCPA provides California residents with specific rights regarding their personal information. If You and Your Child/Children are a resident of California, You and Your Child/Children have the following rights:
In order to exercise any of Your and Your Child's/Children's rights under the CCPA, and if You and Your Child/Children are a California resident, You can contact Us:
Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your personal information.
Your request to Us must:
We cannot respond to Your request or provide You with the required information if We cannot:
We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonable necessary and with prior notice.
Any disclosures We provide will only cover the 12-month period preceding the verifiable request's receipt.
For data portability requests, We will select a format to provide Your and Your Child's/Children's personal information that is readily useable and should allow You to transmit the information from one entity to another entity without hindrance.
You have the right to opt-out of the sale of Your and Your Child's/Children's personal information. Once We receive and confirm a verifiable consumer request from You, we will stop selling Your and Your Child's/Children's personal information. To exercise Your right to opt-out, please contact Us.
The Service Providers we partner with (for e.g. our analytics or advertising partners) may use technology on the Service that sells personal information as defined by the CCPA law. If You wish to opt out of the use of Your and Your Child's/Children's personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, You may do so by following the instructions below.
Please note that any opt out is specific to the browser You use. You may need to opt out on every browser that You use.
You can opt out of receiving ads that are personalized as served by Our Service Providers by following Our instructions presented on the Service:
The opt out will place a cookie on Your and Your Child's/Children's computer that is unique to the browser You use to opt out. If You change browsers or delete the cookies saved by Your browser, You will need to opt out again.
Your mobile device may give You the ability to opt out of the use of information about the apps You use in order to serve You ads that are targeted to Your interests:
You can also stop the collection of location information from Your mobile device by changing the preferences on Your mobile device.
Our Service does not respond to Do Not Track signals.
However, some third party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.
Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes.
If You would like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below.
California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.
To request removal of such data, and if You and Your Child/Children are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your and Your Child's/Children's account.
Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.
Our Service may contain links to other websites that are not operated by Us. If You and Your Child/Children click on a third party link, You and Your Child/Children will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us: